Join the Future of Longevity Medicine
At Optispan, we are pioneering a new era of proactive, precision-driven healthcare. Join our team of pioneers tackling one of the 21st century's most meaningful challenges: reimagining preventive medicine and graceful aging.
We’re looking for individuals who are not just skilled professionals but passionate advocates for healthspan optimization. At Optispan, innovation, dedication, and a deep commitment to longevity science intersect—creating an environment where every team member plays a critical role in shaping the future of health.
Job Openings
Office Manager & Executive Assistant
Full time, Non-exempt
In-person, Monday - Friday
Salary Range: $62,101 - $76,074 - $90,046
About Optispan
Optispan is redefining what it means to live a longer, healthier life. Co-founded in 2023 by Dr. Matt Kaeberlein and Dr. George Haddad, we are dedicated to advancing preventive health and longevity through science-driven, personalized care. Our mission is to optimize healthspans—ensuring individuals not only live longer but thrive throughout their lives.
With a focus on precision medicine, we employ cutting-edge tools such as biological age testing, continuous glucose monitoring, and advanced biomarker analysis. These are integrated into comprehensive strategies that also prioritize exercise, nutrition, sleep, mental health, and the latest in longevity therapeutics.
At Optispan, we serve both corporate clients and individuals, designing programs that empower proactive health management, reduce the risk of age-related diseases, and elevate overall quality of life. Our passionate team of experts is united by a bold vision: to make optimal healthspans achievable for everyone, transforming the future of aging into a journey of vitality and possibility.
About The Role
The Office Manager & Executive Assistant plays a critical role in ensuring a well-organized, efficient workplace while providing strategic administrative support to the CEO. Based in our Tukwila, WA office, this full-time, in-person position requires a proactive, highly organized, and tech-savvy professional who thrives in a dynamic, multi-functional environment. The ideal candidate excels in office management, executive support, financial administration, and IT coordination—acting as a key resource in keeping operations smooth and efficient.
Key Responsibilities
Administrative Operations
· Oversee general office functions to ensure a smooth and productive workplace.
· Maintain office supplies, oversee vendor contracts and relationships, and ensure policies and procedures are followed.
· Assist with new hire onboarding, ensuring proper administrative setup.
· Maintain a safe and secure working environment, including space planning.
Executive Support & Coordination
· Manage the CEO’s schedule, travel arrangements, and meeting coordination.
· Act as a liaison between the CEO and internal teams, clients, and external stakeholders.
· Prepare and edit reports, presentations, and documents.
· Assist with special projects and strategic initiatives as directed.
Financial & Expense Management
· Partner with accounts payable to process invoices, credit card expenses, and office purchasing.
· Assist with expense tracking, invoice processing, and financial record-keeping to support accounts receivable/payable.
IT & Systems Support
· Partner with IT to provide basic tech support for employees, including password resets and troubleshooting.
· Manage secure document storage systems (e.g., Bitwarden, SharePoint) and permissions.
· Coordinate with external IT partners (Blue Ally and Sabey help desk) for technical issues.
· Maintain IT documentation and track internal support requests, acting as the primary point of contact for troubleshooting before escalating to external IT partners.
Event & Office Logistics
· Organize and support office functions, meetings, and team events.
· Assist with scheduling and logistics for internal and external engagements.
Other Responsibilities
· Support additional administrative, operational, and project-based tasks as needed to ensure smooth company operations.
Basic Qualifications
· 2-5 years in office management, executive assistance, or administrative roles requiring strong multitasking, organization, and communication skills (e.g., hospitality management, government administration, event coordination, healthcare administration).
· Proven ability to support executives through schedule management, correspondence, and administrative coordination.
· IT coordination experience, including troubleshooting and working with external IT support.
· Associate’s degree or equivalent experience; relevant certifications or training in office management, administration, or IT support are a plus
· Proficiency in MS Office (Excel, Outlook) and general office systems.
· Strong organizational, time management, and problem-solving skills.
· Excellent written and verbal communication skills.
· Ability to take initiative and suggest and implement process improvements proactively.
· Must be able to lift up to 25 lbs and assist with office organization and maintenance.
Preferred Qualifications
· Experience with financial, property management, or ERP software (e.g., Yardi, NetSuite, or similar). Familiarity with budgeting, expense tracking, or financial reporting systems is a plus.
· Familiarity with secured document storage solutions and Bitwarden.
· Experience preparing reports, presentations, and executive documents with a high level of professionalism and confidentiality.
· Experience with EHR/EMR systems.
· OSHA/HIPAA certification.
At Optispan, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams drive innovation and better serve our clients. We welcome candidates from all backgrounds and experiences to apply.
Why work with Us?
At Optispan, we are passionate about empowering individuals to achieve their fullest potential—whether they are our clients or our team members. By joining us, you’ll be part of a mission-driven organization that is redefining preventive healthcare.
Why you’ll love being a part of our team:
· Enjoy opportunities for career advancement in Healthspan optimization, client success leadership, and program innovation.
· Collaborate with a group dedicated to transforming lives through science-driven, personalized care.
· Thrive in a supportive environment that values innovation, curiosity, and teamwork.
· Access opportunities to expand your skills and expertise in the fast-evolving fields of Healthspan and preventive medicine.
We offer a comprehensive benefits package, including:
· Health, dental and vision coverage
· 401(k) plan
· Health Savings Account (HSA) & Dependent Care Flexible Savings Account (DCFSA)
· Employee Assistance Program (EAP)
Client Care Advocate
Full time, Non-exempt
In-person, Seattle WA.
Salary Range: $47,786 - $58,537 - $69,289
About Optispan
Optispan is redefining what it means to live a longer, healthier life. Co-founded in 2023 by Dr. Matt Kaeberlein and Dr. George Haddad, we are dedicated to advancing preventive health and longevity through science-driven, personalized care. Our mission is to optimize healthspans—ensuring individuals not only live longer but thrive throughout their lives.
With a focus on precision medicine, we employ cutting-edge tools such as biological age testing, continuous glucose monitoring, and advanced biomarker analysis. These are integrated into comprehensive strategies that also prioritize exercise, nutrition, sleep, mental health, and the latest in longevity therapeutics.
At Optispan, we serve both corporate clients and individuals, designing programs that empower proactive health management, reduce the risk of age-related diseases, and elevate overall quality of life. Our passionate team of experts is united by a bold vision: to make optimal healthspans achievable for everyone, transforming the future of aging into a journey of vitality and possibility.
About The Role
The Client Care Advocate is a full-time, in-person role at our Tukwila, WA office. A typical schedule for this role is Monday-Friday, 8am-5pm. The Client Care Advocate is at the heart of delivering an outstanding and seamless experience for our clients, ensuring they feel supported and valued as they embark on their personalized health journeys.
In this role, you will blend hospitality and client care with operational expertise, working collaboratively with clients, internal teams, and healthcare professionals. A key part of your responsibilities includes guiding clients through the complexities of insurance claims and benefits, managing follow-up care, and coordinating care plans to ensure every step of their journey is smooth and well-supported. Your ability to navigate these processes with professionalism and empathy will reflect Optispan’s commitment to excellence and personalized service.
Strong organizational skills, attention to detail, and proficiency with technology are essential.
Key Responsibilities
Client Excellence and Support
· Serve as the primary point of contact for new clients, guiding them through onboarding and developing tailored roadmaps for their health journeys.
· Conduct intake and consultation calls to introduce included program benefits and services, while guiding clients through comprehensive medical intake forms to ensure accurate and thorough documentation.
· Deliver clear, compassionate communication while proactively managing client needs, ensuring they feel supported and comfortable through regular touchpoints and personalized case management.
· Educate clients on recommended preventative screenings, vaccinations, and strategies to make informed decisions, empowering them to navigate healthcare more effectively and proactively manage their health and well-being.
· Act as an advocate for clients experiencing challenges with insurance claims, provider communication, or medical bills.
Client Coordination and Case Management
· Facilitate referrals to trusted specialists, healthcare providers, and wellness professionals.
· Assist clients in navigating complex healthcare insurance systems and platforms.
· Schedule follow-up appointments, ensuring seamless coordination with clients and providers.
· Create and regularly update personalized care plans using AI tools to align with clients’ evolving health goals and needs.
· Manage client pipelines, including scheduling consultations, coordinating assessments, and tracking progress.
· Handle insurance billing navigation and claims follow-ups, assisting clients in resolving claim issues, verifying benefits, and ensuring accurate billing information is communicated between clients, providers, and insurance companies.
Data and Technology Utilization
· Leverage scheduling software, electronic health records (EHR), CRM platforms, and task management tools to streamline processes and improve efficiency.
Compliance and Confidentiality
· Ensure all activities comply with HIPAA and other relevant privacy regulations.
Basic Qualifications
· 3+ years of customer service experience or equivalent experience
· Proficiency in Microsoft Suite
· Strong verbal and written communication skills, with the ability to engage effectively with clients and team members
· Exceptional attention to detail and organizational skills
· Ability to work independently as a self-starter and as part of a team
· High level of professionalism, reliability, and ethical standards
· Strong problem-solving abilities, with the ability to think quickly and adapt to new challenges
· Excellent time management and multitasking skills
Desired Qualifications
· Experience or strong interest in working within the health or wellness industry
· Previous experience in client-focused or administrative support roles.
· Comfortable learning and using scheduling software, electronic health records (EHR), or similar platforms.
· Understanding of insurance billing processes and healthcare navigation principles
· Proven ability to coordinate complex processes, manage competing priorities, and thrive in dynamic environments.
At Optispan, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams drive innovation and better serve our clients. We welcome candidates from all backgrounds and experiences to apply.
Why work with Us?
At Optispan, we are passionate about empowering individuals to achieve their fullest potential—whether they are our clients or our team members. By joining us, you’ll be part of a mission-driven organization that is redefining preventive healthcare.
Why you’ll love being a part of our team:
· Enjoy opportunities for career advancement in Healthspan optimization, client success leadership, and program innovation.
· Collaborate with a group dedicated to transforming lives through science-driven, personalized care.
· Thrive in a supportive environment that values innovation, curiosity, and teamwork.
· Access opportunities to expand your skills and expertise in the fast-evolving fields of Healthspan and preventive medicine.
We offer a comprehensive benefits package, including:
· Health, dental and vision coverage
· 401(k) plan
· Health Savings Account (HSA) & Dependent Care Flexible Savings Account (DCFSA)
· Employee Assistance Program (EAP)
Are you a great match but don’t match an open position?
We still want to hear from you! If you think you’re the perfect fit for our team, send us your resume and cover letter.
How to Apply for Future Opportunities
While we may not have an immediate opening that matches your background, we value forward-thinking professionals who align with our mission. If you believe you could be a great fit for Optispan in the future, we encourage you to submit your resume and a cover letter for consideration in our talent pipeline. Please include:
Personal Connection: What is your personal connection to longevity medicine?
Passion for Healthspan: Why are you passionate about optimizing healthspans?
Alignment with Optispan's Values: How do you embody longevity science in your work and/or life?
Unique Contribution: What skills or perspectives would you bring?
Vision for the Future: How do you see the future of healthcare evolving?
We’re looking for first-round draft picks—people who want to challenge the status quo, drive innovation, and do cool stuff with cool people.